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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
Returns Accepted
You are welcome to return items within 14 days from the day you received the parcel. However, you would be liable for any additional charges incurred in the delivery back to us.
In the event that parcels are returned to us, you would be asked to pay an additional processing and delivery fee of £5 - £15 for redelivery, or be provided a refund sans the shipping charges incurred.
If you have received a defective item or wish to return an item, please contact our Customer Service Representative at shop@made51.org with your reason for return.
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